Brown Recycling

Skip hire Trade waste MRF Scrap Metal Reprocessor National waste broker

Location
Stoke-on-Trent

Favourite Feature
Reporting. Analytics. Visibility of entire process.

Why Waste Logics?
Very easy to use. Covers all our services and operations. Always releasing new features.

"Waste Logics integrates all of our different business lines which means we have one solution that fits all. The reporting functions enable us to analyse all aspects of the business and the flexibility of the data allows for bespoke reporting for internal management, different user groups and for our customers. The user friendly interface means that we have had minimal issues training our staff to use the system correctly which made implementing it relatively straightforward. The robustness of the software is allowing us to move to a paperless solution that still satisfies our customers' needs for information and compliance. The team at Waste Logics are on hand to help support our growth and take hold of new technologies."

Dominique Brown, Compliance Director, Brown Recycling Ltd

These are some of Waste Logics highlights according to Brown Recycling in Stoke-on-Trent:

  • Significant value gained from streamlining across multiple sites and all departments
  • Dashboard reporting to suit different user groups so we're all presented with the key data we need
  • Very good credit control facilities with real-time updates between accounts, office and driver
  • Efficient routing with maps. Live traffic/operations updates and communications with driver via the driver app
  • Integrates with vehicle weighing systems for a live stream of weights from collections and pay by weight
  • The CRM tools enables us to keep customer service and sales functions handled by multiple users all in the one system
  • Flexible price updates are quick and easy. Rebates for scrap metal and cardboard notified to customers
  • Straight forward, visible schedules in a simple calendar making multiples containers, waste types and service days all on one site easy to manage
  • Detailed customer information and analysis on screen and via excellent reporting functions
  • Real-time job completion tracker to enable proactive approach to liaising with customers if problems occur on site or we're experiencing delays
  • Extremely user friendly for all operators; booking repeat jobs takes just a few seconds and all information is easily accessible in one place
  • Good control and visibility for senior management to oversee operations with possible errors on pricing highlighted

"Brown Recycling are a great partner to work with. A real family business with multiple sites, 30+ trucks and a very diverse range of services across both waste and metal recycling. They like to contribute ideas about future enhancements and are keen to get as much value out of the system as they can by implementing our new features." 

Geeta Chandra, MD, Waste Logics Software